
HealthHero EAP
6.7#1 in employee assistance program softwareFrom £0.34 a monthAndroidiOSWeb
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| Fact | HealthHero EAP | Wellbeing Solutions EAP |
|---|---|---|
| Confidentiality | The company says the service is GDPR-compliant and employer reports are aggregated and anonymised. | The FAQ says information about an individual using the service is not shared with their employer or anyone else without explicit consent. |
| Counselling | Packages include structured counselling by telephone, video or face-to-face, typically up to 6 or 8 sessions per referral. | The EAP offers telephone and face-to-face counselling, and the Premier package adds video, in-person and live-chat counselling. |
| Founded | 2020 | 2001 |
| Headquarters | London, United Kingdom | United Kingdom |
| Intended customers | HealthHero describes its EAP packages as support options for organisations and their workforces, ranging from self-serve digital support to broader mental and physical health cover. | The EAP is offered to organisations and their employees, with the company describing its packages as tailored to organisations’ needs. |
| Purpose | The EAP provides employees and their immediate families free, confidential support for personal or work-related difficulties. | The EAP provides confidential counselling, advice and support for employees’ mental, emotional and general psychological wellbeing, including work and personal issues. |
HealthHero EAP is for organisations seeking work and personal support for employees and their dependants. Package options suit employers looking for digital self-help, counselling or additional virtual GP and physical-health services.
It suits organisations seeking confidential employee wellbeing support for staff and eligible immediate family members. Managers can also use coaching, advice and referral support.