
Guzli
8.6#8 in chatbot buildersFrom $29.99 a monthFree planWebAPIExtension
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| Fact | Guzli | Zencia AI Customer Support Agent |
|---|---|---|
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The page lists Zendesk, HubSpot, Intercom, Freshdesk, Salesforce, Slack, WhatsApp, Gmail, Twilio, Outlook, Notion, Help Scout, Zapier, Microsoft Teams, Discord, and Zoho. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | Zencia's privacy policy states data is encrypted in transit with TLS 1.2+ and at rest with AES-256, and that it follows SOC 2 controls. |
| What it does | Guzli provides configurable AI agents for customer support and sales conversations across website chat, email and phone. | The AI customer support agent answers customer queries over voice, chat, and email, and handles refunds, lookups, escalations, and FAQs 24/7. |
Hobby is described as suited to small businesses and side projects, while Standard is aimed at growing businesses needing team collaboration. Pro is for businesses requiring advanced features; Enterprise offers custom limits and rates.
It is aimed at businesses handling support across voice, chat, and email, including SaaS, retail, healthcare, financial services, and call centers. The free Starter plan may suit those who want to begin with a limited allocation of voice minutes.