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Gupshup vs Zowie

Gupshup logo

Gupshup

7.2#1 in phone verification softwareFree plan
Free planWebAPI
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Zowie logo

Zowie

6.3#8 in customer service automation software
AndroidiOSWebAPI
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What both publish

FactGupshupZowie
ChannelsThe platform supports omnichannel conversations through WhatsApp, Instagram, SMS and RCS.Zowie lists chat, email, SMS, voice, Hello, WhatsApp, and Messenger as supported agent channels.
HeadquartersCupertino, California, United States8 The Green, Dover, DE 19901, USA
Human handoffYesYes
IntegrationsGupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce.Zowie lists Shopify, Magento, BigCommerce, WooCommerce, Klaviyo, Zendesk, Salesforce, Freshdesk, and other commerce and service systems among its integrations.

Gupshup plans

  • Gupshup messaging feeFree
  • WhatsApp API Self ServePriced on request
  • WhatsApp API Self-ServeFree
  • EnterprisePriced on request

Zowie plans

No prices published.

Pick Gupshup if…

Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.

Pick Zowie if…

Zowie is aimed at enterprises seeking customer-facing AI agents across support, claims, conversational banking, or commerce. Its channels and handoff options may suit teams combining automated conversations with human support.

Charts they share