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Gupshup vs Respond.io

Gupshup logo

Gupshup

7.2#1 in phone verification softwareFree plan
Free planWebAPI
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Respond.io logo

Respond.io

7.3#3 in instagram dm automation toolsFrom $79 a month
AndroidiOSWebAPI
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What both publish

FactGupshupRespond.io
FoundedGupshup identifies 2004 as its founding year and says it was born in India.2017
Free planNoNo
HeadquartersCupertino, California, United StatesKuala Lumpur, Malaysia
IntegrationsGupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce.Listed integrations include WhatsApp Business Platform, TikTok, Facebook Messenger, HubSpot, Salesforce, Google Calendar, Calendly, Zapier, and Google Sheets.

Gupshup plans

  • Gupshup messaging feeFree
  • WhatsApp API Self ServePriced on request
  • WhatsApp API Self-ServeFree
  • EnterprisePriced on request

Respond.io plans

  • Starter$79 a month
  • Growth$159 a month
  • Advanced$279 a month
  • EnterprisePriced on request

Pick Gupshup if…

Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.

Pick Respond.io if…

Respond.io suits mid-market B2C businesses managing high volumes of customer conversations across channels. It may also suit teams that want AI Agents to handle enquiries and route conversations alongside human staff.

Charts they share