Gupshup
7.2#1 in phone verification softwareFree planFree planWebAPI
VisitGupshup vs Kore.ai
What both publish
| Fact | Gupshup | Kore.ai |
|---|---|---|
| Agent controls | Users can configure agents with engagement rules, business tools, guardrails, and a trusted source of truth. | Agent Blueprint Language defines agent behavior, tools, guardrails, orchestration, and handoffs in a structured language, with policies enforced outside the LLM. |
| AI bot generation | Yes | Yes |
| Channels | The platform supports omnichannel conversations through WhatsApp, Instagram, SMS and RCS. | Kore.ai says agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. |
| Deployment channels | multichannel | multichannel |
| Headquarters | Cupertino, California, United States | Orlando, Florida, United States |
| Human handoff | Yes | Yes |
| Integrations | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. |
| Knowledge-base answers | Yes | Yes |
| Security and compliance | Its security page displays ISOQAR, AICPA, RBI, GDPR, CCPA, and LGPD certification or compliance marks and describes a periodically reviewed security compliance program. | The Trust Center lists SOC 2 Type II, PCI DSS, and ISO/IEC 27001:2022 under audits and certifications. |
Gupshup plans
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
Kore.ai plans
- Customized quotePriced on request
Pick Gupshup if…
Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.
Pick Kore.ai if…
You want what its maker publishes above — check its page for the details.