GuestRevu
8.6#3 in review management softwareFrom $34.99 a monthFree planAndroidiOSWebAPI
VisitGuestRevu vs Superchat
What both publish
| Fact | GuestRevu | Superchat |
|---|---|---|
| Company founding | LinkedIn lists GuestRevu as founded in 2014. | SuperX GmbH was created in July 2020 according to its LEI record. |
| Data protection | GuestRevu says it uses encryption in transit and at rest, strict access controls, secure infrastructure and monitoring, and internal security procedures. | Superchat says customer data is stored encrypted on servers in the EU, with hosting in Frankfurt, and is not used to train AI models. |
| Founded | 2012 | 2020 |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | Berlin, Germany |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Licence | No open-source licence is identified in the official pages or the API Tracker profile. | Superchat is proprietary hosted software; its terms prohibit copying, decompiling, source-code examination and transferring platform access. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.8 out of 5 from 316 reviews |
| Rating on G2 | 0 out of 5 from 0 reviews. | 4.6 out of 5 from 121 reviews |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.8 out of 5 from 316 reviews |
GuestRevu plans
- CORE$34.99 a month
- PRO+$93,348 a month
- LITEFree
- GROUP+Priced on request
Superchat plans
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- Custom—
Pick GuestRevu if…
GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.
Pick Superchat if…
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.