GuestRevu
8.6#3 in review management softwareFrom $34.99 a monthFree planAndroidiOSWebAPI
VisitGuestRevu vs Reviewpro Reputation
Reviewpro Reputation
6.0#42 in online reputation management softwareAndroidiOSWeb
VisitWhat both publish
| Fact | GuestRevu | Reviewpro Reputation |
|---|---|---|
| AI responses | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. | AI can generate review and survey responses, including up to 20 responses at once, and users can review and edit each response before publishing. |
| Case management | The platform includes service tickets for assigning tasks, tracking priorities and monitoring completion. | Case Management supports feedback tracking, assignments, automatic case creation, alerts, and escalation workflows. |
| Guest surveys | Users can send customizable pre-stay, in-stay and post-stay surveys. | Hotels can send surveys during or after a stay by email, WhatsApp, SMS, and other channels, using templates or custom surveys. |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | Beijing, China |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Reviewpro Reputation helps hotels use guest feedback to improve their online reputation, guest satisfaction, revenue, and operations. |
| Review aggregation | The reputation module collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google and Expedia. | Its dashboard gathers reviews from over 140 sources in 45 languages, including OTAs, Google, and guest surveys. |
GuestRevu plans
- CORE$34.99 a month
- PRO+$93,348 a month
- LITEFree
- GROUP+Priced on request
Reviewpro Reputation plans
- Reviewpro ReputationPriced on request
Pick GuestRevu if…
GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.
Pick Reviewpro Reputation if…
It suits hotels, resorts, bed and breakfasts, and vacation rentals, from small properties to multinational chains. It is also aimed at teams needing review monitoring, surveys, response tools, and case workflows.