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GoTo Contact Center vs Zendesk Explore

What both publish

FactGoTo Contact CenterZendesk Explore
HeadquartersBoston, Massachusetts, United StatesSan Francisco, California

GoTo Contact Center plans

  • Contact CenterPriced on request
  • GoTo Connect$29.95 a month

Zendesk Explore plans

  • Support Team (includes Explore Lite)$19 a month
  • Suite Team (includes Explore Lite)$55 a month
  • Suite Professional (includes Explore Professional)$115 a month
  • Suite Enterprise + Copilot (includes Explore Enterprise)Priced on request

Pick GoTo Contact Center if…

GoTo Contact Center may suit organizations that need inbound and outbound calling with omnichannel channels and agent oversight tools. Its platform options cover desktop, mobile, and web users.

Pick Zendesk Explore if…

You want what its maker publishes above — check its page for the details.

Charts they share