Google Agent Assist vs LivePerson Copilot

Google Agent Assist plans

• Enterprise Chat (Agent Assist for premium chat sessions)Free
• Standard Chat (Agent Assist for chat)Free
• Agent Assist Voice Standard$0.03, paid once
• Agent Assist Voice Enterprise$0.05, paid once

LivePerson Copilot plans

• BronzePriced on request
• SilverPriced on request
• GoldPriced on request

Pick Google Agent Assist if…

Agent Assist is for customer care representatives and support staff handling customer interactions. AI Trainer is intended to support training for newer or less experienced staff.

Pick LivePerson Copilot if…

It suits customer-service teams working in a browser across multiple communication channels. Organizations needing agent prompts, retrieved knowledge, summaries, and next-step guidance may consider it.