GOautodial
6.2#100 in call center softwareFrom $300 a monthWebAPILinuxSelf-hosted
VisitGOautodial vs VICIdial
What both publish
| Fact | GOautodial | VICIdial |
|---|---|---|
| Dialing | The suite supports predictive, preview, and manual dialing, plus inbound IVR and ACD. | Campaigns can use automatic or predictive dialing, including an adaptive dialing algorithm. |
| Digital channel scope | omnichannel | voice_plus_digital |
| Free plan | Yes | Yes |
| Headquarters | Pasig City, NCR, Philippines | St. Petersburg, Florida, United States |
| Inbound calling | Yes | Yes |
| Integrations | The maker says its REST APIs and plugin-based system support integration with external applications and custom code. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Product | GOautodial describes itself as an open-source omni-channel contact center suite built using established open-source technologies. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
GOautodial plans
- Hourly SupportPriced on request
- Managed Services$300 a month
- New Server SetupPriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick GOautodial if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.