GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs ZServiceDesk
ZServiceDesk
6.1#28 in it problem management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | GLPI | ZServiceDesk |
|---|---|---|
| Asset management | GLPI manages hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. | Asset management covers automatic hardware and software discovery, lifecycle tracking, license management, QR codes, vendors and preventive maintenance. |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The product offers open APIs and integrations, and the asset management page says hundreds of web APIs can connect third-party applications. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | ZServiceDesk is an AI-powered enterprise service desk platform for IT support, asset management, patching, compliance and enterprise workflows. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
ZServiceDesk plans
- PerpetualPriced on request
- SubscriptionPriced on request
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick ZServiceDesk if…
ZServiceDesk may suit enterprises coordinating service, asset, compliance, and project workflows across IT and other departments. It offers cloud and on-premise deployment options.