
GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
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| Fact | GLPI | Ivanti Neurons CMDB |
|---|---|---|
| ITSM workflows | The product includes problem and change management, planning, recurring tickets, statistics, and custom forms. | Configuration item data is surfaced across Change, Incident, Problem and Service Mapping workflows. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Ivanti Neurons CMDB provides a system of record that combines configuration data, live discovery data and IT asset management context. |
| Security controls | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. | The Ivanti Neurons Platform lists centralized authentication, automatically enabled multi-factor authentication, single sign-on support, role-based access control, auditing and telemetry. |
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
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