GitBook
8.4#7 in knowledge base softwareFrom $65 a monthFree planWebAPI
VisitGitBook vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | GitBook | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Covina, California, USA | San Francisco, California, United States |
| Integrations | Built-in integrations include GitHub, GitLab, Slack, Intercom, analytics services, authentication providers, feature-flag tools, and support tools. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | 65 | 55 |
| Publishing audience | both | both |
GitBook plans
- FreeFree
- Premium$65 a month
- Ultimate$249 a month
- EnterprisePriced on request
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick GitBook if…
GitBook suits teams that need to write and publish product documentation, especially those using Git-based review workflows or needing different access levels for readers. Its individual Free plan is limited to one user.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.