
Gist
7.8#22 in help desk softwareFree planFree planAndroidiOSWeb
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| Fact | Gist | Intercom |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Listed integrations | 50 | 450 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
You want what its maker publishes above — check its page for the details.
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.