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Gist vs Intercom

Gist logo

Gist

7.8#22 in help desk softwareFree plan
Free planAndroidiOSWeb
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Intercom

8.5#9 in chatbot buildersFrom $19 a month
AndroidiOSWeb
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What both publish

FactGistIntercom
Chat channelsomnichannelomnichannel
Free planYesNo
Listed integrations50450
Live agent chatYesYes
Visitor trackingYesYes
Website chatbotYesYes

Gist plans

  • Free ForeverFree
  • Professional—
  • Premium—
  • All-in-One Free ForeverFree
  • Gist Marketing Free ForeverFree
  • Gist Support Free ForeverFree

Intercom plans

  • Essential$19 a month
  • Advanced$85 a month
  • Expert$132 a month
  • Fin AI Agent$0.99, paid once
  • Fin AI Agent with existing helpdesk$0.99, paid once
  • Fin Voice$1.99, paid once

Pick Gist if…

You want what its maker publishes above — check its page for the details.

Pick Intercom if…

Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.

Charts they share