Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
VisitGenesys Cloud CX vs ZIWO
What both publish
| Fact | Genesys Cloud CX | ZIWO |
|---|---|---|
| Founded | Gartner lists Genesys as founded in 1990. | 2011 |
| Free plan | No | No |
| Headquarters | Menlo Park, California, United States | Dubai, United Arab Emirates |
| Paid from | 75 | 40 |
Genesys Cloud CX plans
- Genesys Cloud CX 1$75 a month
- Genesys Cloud CX 2$115 a month
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
ZIWO plans
- Cloud Business Phone System$40 a month
- Cloud Contact Center$109 a month
- Enterprise—
Pick Genesys Cloud CX if…
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
Pick ZIWO if…
You want what its maker publishes above — check its page for the details.