Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
VisitGenesys Cloud CX vs uContact
What both publish
| Fact | Genesys Cloud CX | uContact |
|---|---|---|
| Free plan | No | No |
| Headquarters | Menlo Park, California, United States | Newark, New Jersey, USA |
| Paid from | 75 | 59.99 |
Genesys Cloud CX plans
- Genesys Cloud CX 1$75 a month
- Genesys Cloud CX 2$115 a month
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
uContact plans
- Voice$59.99 a month
- Omni$84.99 a month
Pick Genesys Cloud CX if…
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
Pick uContact if…
It suits contact center teams needing inbound and outbound voice tools, with an Omni option for teams that also need a unified inbox and workforce management. It is available on web and mobile platforms.