Genesys Cloud CX vs Squaretalk Contact Center Analytics

Genesys Cloud CX

8.6 #2 in Call Center Software

About Genesys Cloud CX

Squaretalk Contact Center Analytics

6.2 #89 in Call Center Software

About Squaretalk Contact Center Analytics
Genesys Cloud CXSquaretalk Contact Center Analytics
Free planNoNo
Free trialNoNo
Paid from$75/mo$25/mo
Open sourceNoNo
PlatformsWeb, Windows, macOS, iOS, AndroidWindows
Free planNoNo
Paid from$75/user/mo$25/user/mo
Inbound callingYes—
Outbound dialerYes—
IVR builderYes—
Workforce managementYes—

Both are listed in Best Call Center Software. On Everything Xiaomi, Genesys Cloud CX scores higher on our published basis.