
Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
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| Fact | Genesys Cloud CX | RingQ |
|---|---|---|
| CRM integrations | Official integrations include Salesforce and ServiceNow, with additional systems connected through AppFoundry and open APIs. | Available CRM integrations listed are Cliniko, AutoTask, Zoho Desk, Salesforce, Zendesk, and HubSpot; Zoho CRM, Odoo, and Microsoft Dynamics 365 are marked coming soon. |
| Free plan | No | No |
| Headquarters | Menlo Park, California, United States | Houston, Texas, United States |
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
You want what its maker publishes above — check its page for the details.