
Gecko
6.5#3 in crm for higher education softwareAndroidiOSWebAPI
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| Fact | Gecko | Salesforce Education Cloud |
|---|---|---|
| Founded | 2012 | 1999 |
| Headquarters | Edinburgh, Scotland, United Kingdom | San Francisco, California, United States |
| Integrations | Gecko’s own materials describe integrations with Slate, Salesforce, Ellucian, Microsoft Dynamics 365, HubSpot, Unibuddy and Recruit CRM, as well as webhooks and SFTP. | Salesforce says many of its products integrate directly with outside applications; for other sources it lists MuleSoft licenses, integration partners, or AgentExchange apps as options. |
| Intended users | Gecko presents the platform for higher education teams including admissions, student services, international recruitment, career services, graduate admissions, community colleges, and online education. | The Agentforce 1 Sales edition is described as ideal for recruitment and admissions and advancement and alumni relations; the Service edition is described for student services, academic operations, and student life. |
| Support | Gecko describes hands-on onboarding, on-site training, documentation, live sessions, self-serve resources, and in-platform support. | The Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community; the page says Premier includes 24/7 support for business-stopping issues and is bundled with Unlimited Edition. |
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Gecko is intended for higher education teams, including admissions, student services, international recruitment, career services, graduate admissions, community colleges, and online education. It suits institutions looking to coordinate student communications and automate support workflows.
It suits recruitment and admissions teams, as well as institutions managing student services, academic operations, or student life. It may also fit teams coordinating advancement and alumni relations.