GainTrace
7.5#1 in customer health score softwareFrom $82 a monthFree planWebAPISelf-hosted
VisitGainTrace vs Paddle Retain
Paddle Retain
5.7#13 in proactive customer retention softwareWeb
VisitWhat both publish
| Fact | GainTrace | Paddle Retain |
|---|---|---|
| Founded | 2025 | Paddle’s site footer shows “© 2012—2026.” |
| Headquarters | Ahmedabad, India | London, United Kingdom |
GainTrace plans
- FreeFree
- GainTrace$82 a month
- Enterprise$1,500 a month
Paddle Retain plans
- Paddle RetainPriced on request
Pick GainTrace if…
It suits B2B SaaS customer success teams that want account health scoring, risk alerts and workflows. The free plan may fit teams tracking up to 25 companies; larger company bands have different paid-plan limits.
Pick Paddle Retain if…
Retain is aimed at SaaS, app and digital product businesses that want to address failed payments or cancellations. It may suit businesses using one of its listed billing integrations and seeking branded recovery experiences.