Gainsight Customer Success vs GainTrace
Gainsight Customer Success
5.8 #15 in Customer Health Score Software
About Gainsight Customer Success| Gainsight Customer Success | GainTrace | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $6.83/mo |
| Open source | No | No |
| Platforms | Android, iOS, Web | api, Web |
| Free plan | No | Yes |
| Paid from | — | 82 /mo |
| Product usage data | — | Yes |
| Support data | — | Yes |
| Outcome data | — | Yes |
| Custom scoring models | — | Yes |
| Automated score updates | — | Yes |
| Health score segments | — | Yes |
| Risk alerts | — | Yes |
Both are listed in Best Customer Health Score Software, Best Customer Success Analytics Software. On Everything Xiaomi, GainTrace scores higher on our published basis.