FullSession
7.9#3 in session replay softwareFrom $49 a monthFree planAndroidiOSWebAPI
VisitFullSession vs Heap
What both publish
| Fact | FullSession | Heap |
|---|---|---|
| Company legal name | Crunchbase identifies the legal entity as FullSession, Inc. | Crunchbase lists the legal name as Heap Inc. |
| Documentation depth | The public documentation covers architecture, tracker capture, concepts, plans, installation, feature behavior and billing, while the help center has a single API article for retrieving sessions. | The help center provides product information, resource guides and training courses, while the developer site maintains API references and SDK changelogs. |
| Headquarters | 212 E Stone Path St, Derby, KS 67037, United States | Heap is headquartered in San Francisco, California. |
| Heatmaps | Heatmaps visualize clicks, scrolling and interaction concentration on individual pages. | Heap pricing lists heatmaps as an analytics capability, with add-on availability on paid tiers. |
| Integrations | Native connectors are listed for HubSpot, Intercom, Segment, Optimizely, Zapier and Shopify; BigCommerce connectors and other integrations can be built on request. | Heap advertises more than 100 integrations and lists tools including Salesforce, Snowflake, Shopify, Klaviyo, Braze, Iterable, Marketo, Stripe and Zapier. |
| Privacy controls | Masking and blocking occur in the visitor browser before capture so protected values are not sent to FullSession. | Heap says customers can disable IP-address or geolocation capture and configure privacy controls for session data. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 42 reviews. |
| Rating on G2 | 5 out of 5 from 1 review; G2 says there are not enough reviews to provide buying insight. | 4.4 out of 5 from 1,097 reviews. |
FullSession plans
- Free (web)Free
- FreeFree
- Growth$49 a month
- Growth (web, 10,000 sessions/mo)$49 a month
- Professional (web, 100,000 sessions/mo)$349 a month
- Professional$349 a month
Heap plans
- FreeFree
- GrowthPriced on request
- ProPriced on request
- PremierPriced on request
Pick FullSession if…
FullSession is intended for product, growth, engineering, and customer experience teams working on revenue-critical digital experiences. It suits teams that need to examine user sessions and connect behavior, friction, and feedback.
Pick Heap if…
You want what its maker publishes above — check its page for the details.