Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
VisitFront vs Vtiger Help Desk
Vtiger Help Desk
8.2#11 in help desk softwareFrom $12 a monthFree planAndroidiOSAPI
VisitWhat both publish
| Fact | Front | Vtiger Help Desk |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Customers can use a private portal to engage and exchange documents. |
| Founded | 2013 | 2004 |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Included agent seats | 10 | 10 |
| Paid from | 25 | 12 |
| Shared inbox | Yes | Yes |
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Vtiger Help Desk plans
- One PilotFree
- One Growth$12 a month
- One Professional$30 a month
- One Enterprise$42 a month
- One AI$50 a month
- One Enterprise Standard User—
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Pick Vtiger Help Desk if…
It may suit support teams that need shared case handling, service targets and automated ticket workflows. The free plan is an option for teams within its user, record, email and storage limits.