
Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
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| Fact | Front | Odoo Helpdesk |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Shared inbox | Yes | Yes |
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Odoo Helpdesk suits teams looking for shared ticket handling, customer self-service, and ticket automation. It may also fit buyers comparing one-app access with all-app plans and external API access.