Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
VisitFront vs Kapture CX
Kapture CX
5.3#99 in help desk softwareAPI
VisitWhat both publish
| Fact | Front | Kapture CX |
|---|---|---|
| API access | Yes | Yes |
| Founded | 2013 | 2014 |
| Free plan | No | No |
| Help center | Yes | Yes |
| Shared inbox | Yes | Yes |
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Kapture CX plans
- Custom—
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Pick Kapture CX if…
It suits organizations seeking API-based customer service with shared inbox, SLA, help-center, automation, and AI capabilities. Teams should be prepared to discuss custom pricing.