FromUsers
7.3#8 in usability testing softwareFrom $8 a yearAndroidiOSWebAPI
VisitFromUsers vs PlaybookUX
PlaybookUX
7.7#4 in usability testing softwareFrom $5,400 a yearFree planAndroidiOSWebmacOS
VisitWhat both publish
| Fact | FromUsers | PlaybookUX |
|---|---|---|
| Support | The pricing table lists help-center and email support for Coffee, Pro and Custom, with priority support on Pro and Custom. | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. |
FromUsers plans
- Coffee Plan (yearly)$8 a year
- Coffee Plan$10 a month
- Coffee Plan (monthly)$10 a month
- CustomPriced on request
- Pro—
PlaybookUX plans
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
Pick FromUsers if…
FromUsers is aimed at UX researchers, market researchers, and product teams running surveys or usability studies. The study builder and mobile participation options suit teams collecting structured feedback across prototypes and live products.
Pick PlaybookUX if…
PlaybookUX suits research teams that need recruitment, multiple study formats, and analysis in one platform. It also fits teams working with Figma prototypes or native Android and iOS apps and collaborating across workspaces without seat limits.