Frill
6.5#5 in release notes management softwareFrom $25 a monthWebAPIExtension
VisitFrill vs Userpilot
What both publish
| Fact | Frill | Userpilot |
|---|---|---|
| Integrations | Listed integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately; webhooks and an API are also available for custom connections. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Product | Frill is a customer feedback platform for collecting, prioritizing, and sharing feedback through Ideas boards, public Roadmaps, Announcements, and Surveys. | Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behaviour, and act on it without writing code. |
| Security | The Enterprise plan lists SOC2 compliance, audit logs, IP whitelisting, dedicated hosting, and dedicated support. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
Frill plans
- Startup$25 a month
- Business$49 a month
- Growth$149 a month
- Enterprise$349 a month
Userpilot plans
- Starter$299 a month
- Growth$849 a month
- EnterprisePriced on request
Pick Frill if…
Frill suits teams that want customers to submit and discuss ideas, answer surveys, and follow product progress. It also fits teams seeking integrations or an API for connecting feedback workflows.
Pick Userpilot if…
Userpilot suits product, UX, and customer success teams that want to build in-app guidance and examine product usage. Its listed web and mobile options support teams working across those platforms.