Frigade
6.1#18 in digital adoption platformsFrom $1,000 a monthWebAPISelf-hosted
VisitFrigade vs VisualSP
What both publish
| Fact | Frigade | VisualSP |
|---|---|---|
| Analytics | Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Company history | Frigade says its story began with React onboarding components for checklists, tours, and announcements, and later expanded to Assistant. | The company says it began with SharePoint training in 2005, released VisualSP as a product in 2012 and renamed the company VisualSP in 2015. |
| Guidance | The assistant can answer questions, guide users through workflows on the live screen, or perform actions with Skills. | The platform offers interactive walkthroughs, contextual help, searchable support materials, and customizable training content. |
| Headquarters | San Francisco, California, United States | LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States. |
| Integrations | Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Product | Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action. | VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications. |
Frigade plans
- Growth$1,000 a month
- EnterprisePriced on request
VisualSP plans
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365—
Pick Frigade if…
Frigade suits teams working on support deflection, user activation, feature adoption, virtual customer success, or expansion. It is also aimed at teams needing configurable product guidance and support handoff.
Pick VisualSP if…
VisualSP suits organizations that want in-app guidance and support across browser-based business applications. Enterprise is described for teams focused on Microsoft applications, while Platinum is for teams using a mix of applications.