Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs SureAsset
What both publish
| Fact | Freshservice | SureAsset |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | The product page states that existing systems can connect through access tokens and API usage. |
| Company founded | Freshworks lists 2010 as its founding year. | LinkedIn states that 42Gears was founded in 2009. |
| Company headquarters | Freshworks lists its headquarters in San Mateo, California. | LinkedIn lists headquarters in Milpitas, California. |
| Company size | LinkedIn lists Freshworks in the 1,001–5,000 employee range. | LinkedIn lists 201–500 employees, while Crunchbase lists 101–250. |
| Free plan | No | Yes |
| Rating on Capterra | 4.5 out of 5 from 805 reviews | 0.0 out of 5 from 0 reviews |
| Rating on G2 | 4.6 out of 5 from 1,320 reviews | No rating out of 5 from 0 reviews |
| Rating on Software Advice | 4.5 out of 5 from 805 reviews | No rating out of 5 from 0 reviews |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
SureAsset plans
- FreeFree
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick SureAsset if…
It may suit organizations tracking assets and software licenses, or teams needing private real-device access for Android and iOS/iPadOS browser testing. Its device controls also fit teams managing Android, iOS/iPadOS, and Windows devices.