Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs ServiceNow IT Asset Management
ServiceNow IT Asset Management
7.3#34 in it asset management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Freshservice | ServiceNow IT Asset Management |
|---|---|---|
| Free plan | No | No |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | Software Asset Management can integrate with SaaS applications including Adobe Cloud, Google Workspace, GitHub, Jira Software, and Microsoft 365 to retrieve usage data. |
| Purpose | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. | ITAM manages the full lifecycle of hardware, software, and cloud IT assets on the ServiceNow AI Platform. |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
ServiceNow IT Asset Management plans
- Enterprise IT Asset ManagementPriced on request
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick ServiceNow IT Asset Management if…
It suits organizations coordinating IT assets across IT, procurement, facilities, and other business teams. It may also fit teams seeking lifecycle automation, license tracking, and audit-ready asset records.