Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs Open-AudIT
Open-AudIT
7.9#14 in it asset management softwareFrom $399 a yearFree planWebAPILinuxSelf-hosted
VisitWhat both publish
| Fact | Freshservice | Open-AudIT |
|---|---|---|
| Compliance | The pricing comparison lists GDPR and SOC 2 among the security features included across the four plans. | Enterprise includes ISO 27001 reporting and configuration benchmarks such as CIS and HIPAA. |
| Free plan | No | Yes |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | The Enterprise page lists a REST API, webhooks, and pre-built connectors for ServiceNow CMDB, Jira Service Management, and Splunk, among others. |
| Purpose | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. | Open-AudIT discovers and audits network devices, then stores hardware, software, and configuration details for searching and reporting. |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
Open-AudIT plans
- FreeFree
- Professional$399 a year
- Enterprise$949 a year
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick Open-AudIT if…
Open-AudIT may suit teams that need agentless network inventory, configuration-change reporting, or device vulnerability identification. The site also presents it for managed service providers and defense, government, banking, and finance environments.