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Freshsales vs Workbench

Freshsales logo

Freshsales

9.1#5 in crm softwareFrom $108 a year
Free planAndroidiOSWebAPI
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Workbench

6.3#25 in crm data migration softwareFree plan
Free planWebAPILinuxmacOS
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What both publish

FactFreshsalesWorkbench
IntegrationsFreshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations.Workbench connects to Salesforce organizations via Force.com APIs and can use Salesforce OAuth login or a session ID.
SupportFreshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products.Salesforce does not support Workbench; the maker directs community support requests to Stack Overflow and provides documentation and issue reporting links.

Freshsales plans

  • FreeFree
  • Growth$108 a year
  • Pro$468 a year
  • Enterprise$708 a year

Workbench plans

  • WorkbenchFree

Pick Freshsales if…

Freshsales may suit sales teams that need lead tracking, customer communications, and deal pipeline management. Its mobile apps include offline tools for working away from a connection.

Pick Workbench if…

Workbench may suit Salesforce administrators and developers who need browser-based access to organization data and metadata through supported APIs. It is not intended for production data or performance-intensive work.

Charts they share