
Freshsales
9.1#5 in crm softwareFrom $108 a yearFree planAndroidiOSWebAPI
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| Fact | Freshsales | Magnetic |
|---|---|---|
| Headquarters | San Mateo, California, USA | The company lists its headquarters at 17 Hanover Square, London, and also lists locations in Cape Town, Johannesburg and Denmark. |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | The CRM page lists integrations including Xero, Slack, Sage, Google Calendar, Zapier, QuickBooks, Campaign Monitor, Ziflow and Outlook, and says Zapier connects 400+ more apps. |
| Pipeline | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. | Each opportunity has a probability percentage and Magnetic calculates weighted pipeline values automatically. |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | The pricing page says Magnetic follows industry-leading security protocols and supports flexible user permissions, including role-based access to tools and dashboards. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | All plans include a help centre, online help desk and free monthly training; the company says support is available 24/5 with an average first response under one hour. |
Freshsales may suit sales teams that need lead tracking, customer communications, and deal pipeline management. Its mobile apps include offline tools for working away from a connection.
Magnetic is designed for agencies, consultancies, engineering firms, architects, and other service businesses. It suits firms that want pipeline forecasting linked to project delivery and billing.