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Freshmarketer vs Mailchimp

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Mailchimp

8.3#1 in email marketing softwareFrom $13 a month
Free planAndroidiOSWebAPI
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What both publish

FactFreshmarketerMailchimp
AnalyticsIts reporting includes an e-commerce dashboard, email and SMS performance metrics, revenue attribution, A/B testing, heatmaps, and session replay.Reporting includes campaign reports, send-time optimization, smart recommendations and engagement analytics.
AutomationIt provides email, WhatsApp, SMS, transactional-email, chatbot, chat-campaign, and real-time customer-journey automation.Marketing Automation Flows automate campaigns and can contain up to 200 flows on higher plans.
Email automationYesYes
Founded20102001
Free planYesYes
HeadquartersSan Mateo, California, USAAtlanta, USA
IntegrationsFreshmarketer lists API access, Freshworks Marketplace, Shopify, Segment, Zapier, and WooCommerce integrations.Mailchimp advertises more than 300 integrations, including Shopify, WooCommerce, Canva, Zapier, Salesforce, WordPress, Stripe and QuickBooks Online.
SecurityFreshworks says its servers are hosted in a data center protected by 24-hour surveillance and kept up to date with security patches.Mailchimp says its SOC 2 reports cover security, availability and processing integrity, and it maintains ISO 27001 certification and a VPAT.

Freshmarketer plans

  • FreeFree
  • Enterprise$15 a month
  • FreeFree

Mailchimp plans

  • FreeFree
  • Essentials$13 a month
  • Standard$20 a month
  • Premium$350 a month

Pick Freshmarketer if…

Freshmarketer is aimed at sales and marketing teams working to attract, nurture, and convert customers. It suits teams looking to coordinate campaigns across email, messaging, and social channels.

Pick Mailchimp if…

Mailchimp suits people who need email campaigns alongside automation, segmentation, landing pages, or A/B testing. Its free plan may fit smaller contact lists and modest monthly sending needs.

Charts they share