Freshdesk vs Teamwork Desk

Freshdesk

8.9 #3 in Help desk software

About Freshdesk

Teamwork Desk

7.7 #18 in Help desk software

About Teamwork Desk
FreshdeskTeamwork Desk
Free planYesNo
Free trialNoNo
Paid from$19/mo$9.50/mo
Open sourceNoNo
Platformsapiapi
Free planNoNo
Paid from$19/user/mo$9.50/user/mo
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats110

Both are listed in Best Help Desk Software. On Everything Xiaomi, Freshdesk scores higher on our published basis.