Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Sentinel Live Chat
Sentinel Live Chat
5.8#92 in live chat softwareWeb
VisitWhat both publish
| Fact | Freshchat | Sentinel Live Chat |
|---|---|---|
| Channels | Freshchat supports website and mobile-app chat, email, Facebook and Instagram messaging, SMS, WhatsApp, LINE, and Google Business Messages. | Sentinel brings WhatsApp, Telegram, and Live Chat conversations into one shared inbox. |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Included agent seats | 10 | 3 |
| Live agent chat | Yes | Yes |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Sentinel Live Chat plans
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Sentinel Live Chat if…
You want what its maker publishes above — check its page for the details.