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Freshcaller vs VICIdial

Freshcaller

8.4#6 in call center softwareFrom $15 a month
Free planAndroidiOSWeb
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VICIdial logo

VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactFreshcallerVICIdial
Free planYesYes

Freshcaller plans

  • Growth$15 a month
  • Pro$39 a month
  • Enterprise$69 a month
  • Free—

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick Freshcaller if…

Freshcaller may suit support, sales, IT, and HR teams that need cloud phone service, call routing, and call intelligence. Freshdesk users can make calls there and turn them into tickets.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

Charts they share