FreeScout vs Gist

FreeScout

8.0 #10 in Help desk software

About FreeScout

Gist

6.9 #41 in Help desk software

About Gist
FreeScoutGist
Free planYesYes
Free trialNoNo
Paid fromFreeFree
Open sourceNoNo
PlatformsapiWeb, iOS, Android
Free planYesYes
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—

Both are listed in Best Help Desk Software. On Everything Xiaomi, FreeScout scores higher on our published basis.