FreeITSM vs Giva ITSM

FreeITSM

6.9 #6 in IT Knowledge Base Software

About FreeITSM

Giva ITSM

5.9 #42 in IT SLA Management Software

About Giva ITSM
FreeITSMGiva ITSM
Free planYesNo
Free trialNo
Paid fromFree$76/mo
Platformsapi, Linux, self-hosted, Web, WindowsAndroid, iOS, Web
Free planYesNo
Risk assessmentYes
Approval workflowsYes
Change calendarYes
Change audit trailYes
SLA scopeboth
Escalation automationYes
Business-hour calendarsYes
Multi-level SLAsYes
SLA reportingYes
API accessYes

Listed together in Best IT SLA Management Software