Formilla
7.1#51 in live chat softwareAndroidiOSWebWindows
VisitFormilla vs Freshchat
What both publish
| Fact | Formilla | Freshchat |
|---|---|---|
| Chat channels | website | omnichannel |
| Founded | 2011 | 2010 |
| Free plan | Yes | Yes |
| Headquarters | San Diego, California | San Mateo, California, United States |
| Included agent seats | 1 | 10 |
| Listed integrations | 1000 | 1000 |
| Live agent chat | Yes | Yes |
Formilla plans
- Standard—
- Premium$13.99 a month
- Professional$39.99 a month
- Enterprise$299.99 a month
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Pick Formilla if…
Formilla suits businesses that want to offer website visitors live-agent chat or chatbot support. It may fit teams choosing capacity based on the number of chat agents and websites they need to cover.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.