Formbricks
8.4#6 in survey softwareFrom $74 a monthFree planAndroidiOSWebAPI
VisitFormbricks vs Surveyxact NPS
Surveyxact NPS
5.8#17 in net promoter score softwareWebAPI
VisitWhat both publish
| Fact | Formbricks | Surveyxact NPS |
|---|---|---|
| Integrations | Listed third-party integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. | The NPS page names HubSpot, Dynamics, and Power BI as examples of systems that can receive NPS scores. |
| Intended users | The maker describes the platform as built for organizations seeking to understand customers through feedback, with uses spanning financial services, healthcare, e-commerce, nonprofits, government, market research, and retail. | Surveyxact describes NPS as serving B2B and B2C companies and organisations. |
| Security | Formbricks says data is encrypted in transit with HTTPS/TLS 1.3 and at rest with AES-256, and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001 compliance. | Surveyxact states that it is ISO 27001-certified, GDPR-compliant, and processes data within the EU. |
| Support | Self-hosted free users receive community support, while EE license users receive prioritized support and updates. | Surveyxact says customers can reach platform experts by phone or email and provides a help center with support articles. |
Formbricks plans
- HobbyFree
- Self-Hosting FreeFree
- Pro$74 a month
- Scale$325 a month
- Self-Hosting EE LicensePriced on request
Surveyxact NPS plans
No prices published.
Pick Formbricks if…
Formbricks suits organizations gathering customer feedback through surveys across digital channels. It may also suit teams that want to self-host or use respondent segmentation and follow-up workflows.
Pick Surveyxact NPS if…
It suits B2B and B2C companies and public organisations seeking to connect customer feedback with follow-up. Organisations prioritising EU data handling may also consider its stated data location.