FocusOSHR
7.4#1 in grievance management softwareFrom $29 a monthFree planWeb
Visit| Fact | FocusOSHR | Toby |
|---|---|---|
| Compliance | The site says its infrastructure and processes are aligned with SOC 2 Type II Trust Service Criteria and describes GDPR compliance; it also clarifies FocusOSHR is not a HIPAA covered entity. | Toby says its SOC 2 Type II report is available under NDA on request and a HIPAA BAA is available on Enterprise plans. |
| Intended users | The pricing page presents plans for solo practitioners, growing HR teams, and teams or departments. | The plans are aimed at People and HR teams, from small functions establishing an Employee Relations process to larger organizations with regulated data or audit obligations. |
| Purpose | FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement. | Toby is an Employee Relations operating system for HR that manages investigations, PIPs, complaints, and accommodations as structured cases with a tamper-evident audit trail. |
| Security | The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies. | Toby states that it encrypts data at rest with AES-256 and in transit with TLS 1.3, and uses three layers of tenant isolation. |
| Support | Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional. | Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. |
FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.
Toby suits People and HR teams establishing or managing Employee Relations processes. Its plans address small functions through larger organizations with regulated data or audit obligations.