Flook
7.3#3 in customer onboarding softwareFrom $39 a monthFree planWebExtension
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| Fact | Flook | Wakeline |
|---|---|---|
| Analytics | Built-in analytics report completion rates, drop-off steps and click-through for each flow. | Wakeline reports guide starts, completions, drop-offs, clicks, survey responses, and trends; session replay and A/B testing are listed among its features. |
| Audience | The Free plan is described as being for solo founders, while Pro is described as ideal for most product teams. | Wakeline says it is for product, success, and marketing teams who want to build and change in-app guidance without waiting on engineering tickets. |
| Integrations | The terms page names Facebook's API for displaying Facebook and Instagram posts and also lists YouTube terms. | The features page says integrations with data tools, Slack, and other stack tools are coming soon. |
| Support | The pricing page lists priority support on Growth and premium support on Lifetime, and the site provides a support email address. | The Free plan includes community support, Pro email support, Business priority support, and Enterprise a dedicated success manager. |
Flook suits solo founders starting with its Free plan or product teams creating guided in-app onboarding. Teams that need flow analytics or segmentation can consider Growth.
Wakeline suits product, success, and marketing teams that want to create and change in-app guidance without waiting on engineering tickets. The free plan is sized for teams needing up to three flows, 1,000 monthly active users, and one teammate.