FireDeck
7.2#7 in fire protection softwareFrom $29 a monthAndroidWebAPI
VisitFireDeck vs traqR
What both publish
| Fact | FireDeck | traqR |
|---|---|---|
| Data retention | Project data remains read-only for at least 90 days after cancellation, billing records are retained for seven years, and encrypted backups may remain for up to 35 days. | Timesheet and payroll records are retained for seven years, while deleted-account data is kept for 30 days before permanent deletion. |
| Integrations | Customer Invoicing exports QuickBooks-ready CSV, and the AI Assistant connects to Microsoft 365 inbox and calendar and supports Telegram approval taps. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Security | The privacy policy states that data is encrypted in transit with HTTPS/TLS 1.2+ and at rest, and that passwords are stored as salted hashes. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Security controls | FireDeck states TLS 1.2 or newer in transit, encryption at rest, salted password hashing, role-based production access, logged access, dependency updates, vulnerability scanning, and incident response. | The maker states that every user has two-factor sign-in and that business data is kept separate. |
| Support | The Help Center provides product guides and directs users to email support when they cannot find an answer. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
FireDeck plans
- Customer Invoicing$29 a month
- Public testing — Customer Invoicing$29 a month
- Public testing — Submittals$29.99 a month
- Submittals$29.99 a month
- Receipts & Reconciliation$30 a month
- Public testing — Receipts & Reconciliation$30 a month
traqR plans
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- BusinessA$799 a month
Pick FireDeck if…
Fire alarm contractors needing submittal preparation alongside field service, inspections, invoicing, or floor-plan tools may find FireDeck relevant. Teams should account for its online card-payment limitation and the development status of its AI offerings.
Pick traqR if…
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.