Field Ascend
7.0#4 in elevator service softwareFrom $13 a monthAndroidiOSWeb
VisitField Ascend vs Total Service
Total Service
5.9#19 in elevator service softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Field Ascend | Total Service |
|---|---|---|
| Purpose | Field Ascend helps elevator contractors manage maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history in one field service platform. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Security | The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions. | TS Cloud states that it protects service-operations information through robust encryption and access controls. |
| Support | The free trial includes email support, and the Custom plan offers more tailored onboarding support. | Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support. |
Field Ascend plans
- Free TrialFree
- Pro Plan$13 a month
- CustomPriced on request
Total Service plans
- Custom planPriced on request
Pick Field Ascend if…
Field Ascend suits multi-user office and field teams at elevator contractors. The pricing page describes a three-user minimum and recommends a simpler tool for solo operators.
Pick Total Service if…
Total Service is aimed at elevator, HVAC, fire and life-safety, and specialty contractors needing operational and financial tools in one ERP. Its customer portal and native payroll may be relevant to organizations managing service work and payroll complexity.