Ferndesk
6.9#82 in knowledge base softwareFrom $75 a monthWebAPI
VisitFerndesk vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Ferndesk | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Headquarters | Dover, Delaware, United States | San Francisco, California, United States |
| Integrations | The integrations page lists support tools including Intercom, Zendesk, Help Scout, and Slack, plus GitHub, Linear, Discord, Gmail, and other services. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | 149 | 55 |
| Publishing audience | both | both |
Ferndesk plans
- Pro$149 a month
- Enterprise$399 a month
- Early-stage Pro$75 a month
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Ferndesk if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.