Feedbackly
7.2#4 in customer satisfaction softwareAndroidiOSWebAPI
VisitFeedbackly vs Qwary
What both publish
| Fact | Feedbackly | Qwary |
|---|---|---|
| API access | No | Yes |
| Free plan | No | Yes |
| Integrations | Feedbackly offers REST API and SOAP API connections, and says its Salesforce integration can trigger targeted surveys and return feedback data to accounts. | The pricing comparison lists Google Sheets, Slack, Zendesk, Freshdesk, Jira, Snowflake, Mailchimp, Salesforce, Google Analytics and Zapier integrations. |
| Product | Feedbackly is a customer experience platform for collecting, analyzing, and acting on customer feedback across customer touchpoints. | Qwary combines customer feedback surveys with AI analysis to help teams turn feedback into decisions. |
| Support | Plan support ranges from Help Center and live chat on Single to email support on Pro and phone support plus a personal Customer Success Manager on Custom. | The pricing comparison lists email support and in-app chat support, with 1:1 Slack channel support also shown. |
| Survey channels | Surveys can be collected online or offline through SMS, email, QR codes, web popups, embedded surveys, and Feedbackly Terminal. | Surveys can be delivered in-product, on websites, by email, through links, and on mobile. |
Feedbackly plans
- Single€249 a month
- Pro€499 a month
- Custom—
- Single (annual billing)€199
- Single (monthly)€249 a month
- Pro (annual billing)€399
Qwary plans
- Starter$199 a month
- EnterprisePriced on request
Pick Feedbackly if…
Feedbackly suits midsize and enterprise teams measuring customer feelings across the customer journey. It may also fit teams that need surveys across multiple channels and journey analytics.
Pick Qwary if…
Qwary suits teams that want to collect feedback across digital channels and examine customer sentiment alongside product-use signals. Mobile app teams can use its iOS and Android survey SDKs to embed feedback collection.