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Feedbackly vs Nicereply

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Nicereply

5.6#16 in customer satisfaction softwareFrom $59 a month
API
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What both publish

FactFeedbacklyNicereply
API accessNoYes
Free planNoNo
HeadquartersHelsinki, FinlandBratislava, Slovakia
Responses included5000100

Feedbackly plans

  • Single€249 a month
  • Pro€499 a month
  • Custom—
  • Single (annual billing)€199
  • Single (monthly)€249 a month
  • Pro (annual billing)€399

Nicereply plans

  • Starter$59 a month
  • Essential$119 a month
  • Growth$239 a month
  • Business$359 a month

Pick Feedbackly if…

Feedbackly suits midsize and enterprise teams measuring customer feelings across the customer journey. It may also fit teams that need surveys across multiple channels and journey analytics.

Pick Nicereply if…

Nicereply suits teams collecting customer feedback through an API that need response analytics, branded surveys, and different annual response and user allowances.

Charts they share