Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitFeaturebase vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Featurebase | Zonka Feedback |
|---|---|---|
| Audience | The pricing page describes Growth as for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations. | The company describes the product as designed for customer and employee feedback, with use cases for CX, product, support, and frontline teams. |
| Company legal name | The security FAQ identifies the Estonian company as Cordnet OÜ. | The Google Play listing identifies the developer as Classic Informatics Private Limited. |
| Data hosting | The security FAQ says data is hosted in the Netherlands, Germany and Ireland on AWS, Hetzner, DigitalOcean, MongoDB Atlas and Fly.io. | The company offers regional data hosting in the US, Europe, Australia, or India. |
| Headquarters | Estonia | Gurugram, Haryana, India |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
| Product | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
| Public API | The REST API reads and writes feedback, roadmaps, changelogs, help articles, conversations, tickets, contacts, companies, reports and other workspace data. | The REST API uses admin-generated auth tokens, HTTPS, and region-specific US, EU, India, and Australia base URLs. |
| Rating on G2 | 4.7 out of 5 from 52 reviews. | 4.7 out of 5 from 85 reviews. |
Featurebase plans
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick Featurebase if…
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.