Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitFeaturebase vs UserJot
What both publish
| Fact | Featurebase | UserJot |
|---|---|---|
| Changelog | Customers can publish branded public changelog pages, email subscribers and embed changelog widgets in their product. | UserJot can draft changelog posts from completed requests, link posts to those requests and notify voters automatically. |
| Headquarters | Estonia | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. |
| Plan limits | The Free plan includes one seat and does not support AI; the Professional plan includes 20 free Lite seats and Enterprise includes 50. | The Free plan includes two feedback boards and three admin roles; Starter includes five boards and Professional includes unlimited boards. |
| Product | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. | UserJot combines customer support and feedback tools, including live chat, feedback boards, a roadmap, and a changelog. |
| Public API | The REST API reads and writes feedback, roadmaps, changelogs, help articles, conversations, tickets, contacts, companies, reports and other workspace data. | The REST API uses workspace API tokens and an OpenAPI reference, and can manage boards, requests, comments, votes, tags, changelogs, members, companies and relationships. |
| Rating on G2 | 4.7 out of 5 from 52 reviews. | 5.0 out of 5 from 1 review |
Featurebase plans
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
UserJot plans
- FreeFree
- Starter$29 a month
- Professional$59 a month
Pick Featurebase if…
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.
Pick UserJot if…
UserJot suits teams that want customer support conversations alongside feedback requests and product updates. It may fit teams using MCP clients or Slack, with Slack integration available on paid plans.